Note: The job is a remote job and is open to candidates in USA. General Dynamics Information Technology (GDIT) is a global technology and professional services company focused on delivering consulting and mission services. The Lead Case Manager will oversee compliance and performance for the Health Resources & Services Administration, leading efforts in patient safety, case reviews, and regulatory adherence.
Responsibilities
- Lead the task team for patient safety and compliance case reviews responsible for managing case intake, triage, tracking, reviews and resolutions for the Site Visit Leads/Investigators and Site Visit Coordinators
- Monitor organ transplant policies, investigate potential violations, and ensure adherence to federal regulations
- Conduct audits, analyze complex data, manage compliance inquiries, and provide guidance to transplant centers to ensure patient safety and equitable organ allocation
- Manage quality improvement and case investigations and routinely report progress to relevant stakeholders and task leads
- Represent the department in cross-functional teams and liaise with other contractors/ departments to improve processes
- Receive and document patient safety and compliance cases securely
- Redact sensitive information and ensure proper handling and storage of records
- Maintain tools to track case progress, history, and outcomes
- Create regular reports summarizing case activity, status, and resolutions
- Monitor who accesses and reviews case files
- Safeguard case data and ensure secure storage, transfer, and handling of sensitive information
- Perform Case Triage
- Assess cases for severity and determine appropriate actions or escalation
- Develop initial case review plans and identify necessary data or participants
- Work with stakeholders like HRSA, OPTN members, and Committees during case reviews
- Document roles and responsibilities of involved parties in the case process
- Monitor cases for trends and patterns of non-compliance
- Provide recommendations for improving policies, processes, or training
- Conduct thorough reviews of cases, ensuring all required steps are completed
- Draft final reports summarizing findings and follow-up actions
- Oversee implementation of final decisions, such as corrective action plans
Skills
- 6 + years of related experience
- Employee Management
- Patient Care
- Regulatory Compliance
- At least 6 years in compliance, project management, quality improvement, auditing, or investigations, often within healthcare or regulatory environments
- Bachelors degree is required
- Strong understanding of federal, state, and local regulations
- Analytic skills: ability to use independent judgment to determine risk
- Excellent communication skills written and verbal
- Leadership capabilities
- Strong organizational skills to manage schedules and audit logistics
- Ability to travel to member organizations throughout the country (up to 15% of the time)
- Must be able to obtain a Public Trust clearance
- Healthcare Service or Department of Health & Human Services (HHS) agency experience
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Full flex work weeks
- A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year
- 10 paid holidays per year
- Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company Overview
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics. It was founded in 1999, and is headquartered in Falls Church, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.gdit.com/.
