Note: The job is a remote job and is open to candidates in USA. General Dynamics Information Technology (GDIT) is a global technology and professional services company focused on delivering consulting and mission services. The Lead Case Manager will oversee compliance and performance for the Health Resources & Services Administration, leading efforts in patient safety, case reviews, and regulatory adherence.

Responsibilities

Lead the task team for patient safety and compliance case reviews responsible for managing case intake, triage, tracking, reviews and resolutions for the Site Visit Leads/Investigators and Site Visit Coordinators
Monitor organ transplant policies, investigate potential violations, and ensure adherence to federal regulations
Conduct audits, analyze complex data, manage compliance inquiries, and provide guidance to transplant centers to ensure patient safety and equitable organ allocation
Manage quality improvement and case investigations and routinely report progress to relevant stakeholders and task leads
Represent the department in cross-functional teams and liaise with other contractors/ departments to improve processes
Receive and document patient safety and compliance cases securely
Redact sensitive information and ensure proper handling and storage of records
Maintain tools to track case progress, history, and outcomes
Create regular reports summarizing case activity, status, and resolutions
Monitor who accesses and reviews case files
Safeguard case data and ensure secure storage, transfer, and handling of sensitive information
Perform Case Triage
Assess cases for severity and determine appropriate actions or escalation
Develop initial case review plans and identify necessary data or participants
Work with stakeholders like HRSA, OPTN members, and Committees during case reviews
Document roles and responsibilities of involved parties in the case process
Monitor cases for trends and patterns of non-compliance
Provide recommendations for improving policies, processes, or training
Conduct thorough reviews of cases, ensuring all required steps are completed
Draft final reports summarizing findings and follow-up actions
Oversee implementation of final decisions, such as corrective action plans

Skills

6 + years of related experience
Employee Management
Patient Care
Regulatory Compliance
At least 6 years in compliance, project management, quality improvement, auditing, or investigations, often within healthcare or regulatory environments
Bachelors degree is required
Strong understanding of federal, state, and local regulations
Analytic skills: ability to use independent judgment to determine risk
Excellent communication skills written and verbal
Leadership capabilities
Strong organizational skills to manage schedules and audit logistics
Ability to travel to member organizations throughout the country (up to 15% of the time)
Must be able to obtain a Public Trust clearance
Healthcare Service or Department of Health & Human Services (HHS) agency experience

Benefits

Comprehensive benefits and wellness packages
401K with company match
Full flex work weeks
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
15 days of paid leave per calendar year
10 paid holidays per year
Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company Overview

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics. It was founded in 1999, and is headquartered in Falls Church, Virginia, USA, with a workforce of 10001+ employees. Its website is https://www.gdit.com/.

General Dynamics Information Technology

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[Remote] Lead Case Manager