Note: The job is a remote job and is open to candidates in USA. Boulevard is a company that provides a client experience platform for appointment-based self-care businesses. The Legal Operations Specialist will manage legal requests, enforce intake standards, and drive process improvements while partnering with attorneys and cross-functional stakeholders to ensure efficient legal operations.

Responsibilities

Own and manage centralized intake and workflow execution for Legal requests
Enforce intake standards, prioritization, and escalation paths across Legal
Operate and maintain Legal systems (CLM, intake systems, procurement system, matter management platform)
Serve as the first operational layer for routine legal work using playbooks and templates
Reduce friction, rework, and ad hoc escalations through process enforcement
Track and surface trends related to intake volume, turnaround time, and spend
Identify recurring operational issues and drive process improvements
Partner with attorneys and cross-functional stakeholders to keep Legal running efficiently

Skills

At least 5 years of experience in legal operations, contract management, or a similar execution-heavy legal role
Ability to design practical workflows while also handling day-to-day execution and real-time questions from the business, balancing immediate delivery with long-term scalability
Comfort enforcing process, prioritizing work, and exercising discretion
Ability to identify risk, patterns, and recurring friction points across Legal workflows
Ability to manage intake and workflows independently without constant oversight
Clear, confident communicator who knows when and how to escalate
Experience working with Legal tools (CLM, intake systems, procurement system, matter management platform)
Comfortable operating in a fast-paced, scaling environment

Benefits

401(k) match plus dental, medical, vision, and life insurance.
Flexible vacation day policy.
Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month.
Family planning resources and specialized support programs.
Equity: get ahead on the ground floor and grow with Boulevard.
Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

Company Overview

Boulevard provides beauty and wellness businesses with tools for booking, payments, marketing, and client relationship management. It was founded in 2016, and is headquartered in Los Angeles, California, USA, with a workforce of 201-500 employees. Its website is https://joinblvd.com.

Boulevard

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[Remote] Legal Operations Specialist