For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
This role supports a fast-paced legal intake and sales environment where every interaction helps guide potential clients through their first step toward representation. As an Intake and Sales Specialist at Job Duck, you will be responsible for handling inbound and outbound calls, supporting the sales process, and ensuring prospective clients feel informed, heard, and confidently guided. You will play a key role in drafting engagement-related documentation, coordinating consultations, and maintaining accurate records throughout the intake pipeline. This position is ideal for someone who enjoys client-facing work, follows up diligently, and can balance empathy with professionalism while moving conversations forward. Your daily work will directly impact conversion, client experience, and overall efficiency.
• Monthly Compensation Range: From 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Requirements:
• Minimum 1 year of experience working as an intake specialist or in a customer-service role
• Sales skills and experience required
• Strong verbal and written communication skills
• High attention to detail and strong analytical ability
• Sales aptitude with the ability to address objections and guide clients through a decision process
• Client empathy while maintaining professional boundaries
• Consistent follow-up and organized client communication
• Comfort working with CRM systems and learning new tools quickly
• Ability to manage multiple conversations and tasks simultaneously
• Location and timezone: Remote, Eastern Standard Time (EST)
• Working Hours: Monday to Friday
• Expected call volume: High (40 calls on average per day)
• Software and Tools Required: Adobe, Google, Lawmatics, and Dialpad
Work Shift:
8:00 AM - 5:00 PM [EST][EDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
