For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Claims Assistant and become an integral part of a growing public insurance adjustment firm. In this role, you will help homeowners navigate property damage claims by supporting licensed Public Adjusters and field staff.
Your work will involve organizing claim files, managing communications, and ensuring smooth processes so the team can focus on inspections and negotiations. If you thrive in a detail-oriented, process-driven environment and enjoy making a meaningful impact through reliable support, this position offers stability and long-term growth. You’ll play a key role in helping clients resolve insurance challenges while working remotely in a collaborative, professional setting.
Salary Range: 1,060 USD to 1,150 USD
Responsibilities include, but are not limited to:
• Ensure compliance with confidentiality standards
• Handle tasks that cannot be automated with AI
• Manage CRM records and maintain accurate data
• Follow up with insurance companies to move claims forward
• Request and organize documentation for claims
• Communicate with clients, insurance carriers, and mortgage companies
• Support team projects and assist with administrative needs
• Coordinate internally with licensed Public Adjusters and field staff
Requirements:
• Excellent English communication skills (written and verbal)
• Detail-oriented and organized
• Reliable and consistent
• Ability to follow established processes and templates
• Strong confidentiality and discretion
• Customer service mindset
• Tech-savvy with CRM and VOIP systems
• Ability to work independently and manage priorities
Work Shift:
8:00 AM - 5:00 PM [CST][CDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
