For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
This role offers an opportunity to join Job Duck as an experienced Intake Specialist supporting a fast‑paced family law practice. The position is ideal for someone who excels in guiding prospective clients through a thoughtful intake experience while maintaining strong attention to detail and professionalism.
You will interact with leads, qualify potential clients, schedule consultations, and ensure each person receives a respectful and organized experience from first contact onward.
The role also expands into administrative and project‑based work, making it a great opportunity for someone who enjoys broad responsibilities and structured oversight. Candidates who thrive in communication‑heavy environments, adapt quickly, and take ownership of their work will feel right at home.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
• Ensure all client and lead information is accurately documented
• Handle the complete intake process for prospective clients
• Qualify incoming leads and determine case viability
• Schedule consultations and follow up promptly
• Maintain lead records in Lawmatics
• Support posting and applying payments in Clio
• Support marketing efforts by scheduling appointments
• Contribute to project‑based tasks as needed
• Assist with administrative work assigned by leadership
• Communicate with leads through phone, email, and messaging platforms .
• Maintain consistent communication with the attorney and team
Requirements:
• Prior experience in legal intake required (family law preferred)
• Must have strong English fluency
• Must be comfortable with structured oversight and performance evaluations
• Client service orientation
• Ability to multitask in fast‑paced environments
• Strong organizational and prioritization abilities
• Detail‑oriented work habits
• Tech‑savvy with comfort learning new systems
• Proactive approach to problem‑solving
• Ability to work independently with accountability
• Strong time‑management abilities
• Empathy and professionalism when speaking with potential clients
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
