For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
We are seeking a highly organized, empathetic, and proactive Client Intake & Client Services Coordinator to serve as the first point of contact for our prospective and current clients.
Because our firm focuses on criminal defense and family law, many callers are experiencing one of the most difficult moments of their lives. This role requires patience, compassion, excellent communication skills, and the ability to make clients feel heard and supported.
You will handle a wide range of administrative and client-facing responsibilities, ensuring that every inquiry is responded to immediately, every lead is followed up on consistently, and every detail is documented with accuracy.
Schedule: Monday to Friday 8:30 AM - 5:00PM CST
Monthly compensation: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Requirements:
- Customer-Focused Approach
- Excellent written and verbal communication
- Outstanding phone etiquette
- Strong prioritization and time-management skills
- Attention to detail and accuracy
- Organized, reliable, and trustworthy
- Empathetic and patient (especially with clients in crisis)
- Sociable, positive, and approachable
- Proactive follow-up habits — nothing slips through the cracks
- Comfortable working in CRMs, spreadsheets, and case management systems
Work Shift:
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
