For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
We are seeking a detail-oriented and proactive Personal Injury Case Assistant to support a fast-paced Plaintiff’s Personal Injury practice at Job Duck. In this role, you will play a critical part in advancing cases by organizing medical documentation, coordinating with providers and insurance representatives, and supporting attorneys with accurate and timely case preparation. You will serve as a steady point of contact for clients navigating stressful and uncertain circumstances, ensuring they feel informed and supported throughout their legal journey. This position is well suited for someone who thrives in a high-volume environment, values precision, and takes pride in contributing to meaningful legal outcomes. If you are organized, empathetic, and motivated by impact-driven work, this role offers daily purpose and long-term growth.
• Compensation Range: $1,150 to $1,220 USD
Responsibilities include, but are not limited to:
Requirements:
Required Skills
• Native-level fluency in English and Spanish, written and spoken
• 2-3 years of experience.
• Strong attention to detail when handling sensitive legal and medical information
• Excellent written and verbal communication skills
• Ability to manage high case volumes with accuracy and consistency
• Medical records organization and analysis skills
• Understanding of insurance terminology and claims processes
• Proactive and self-directed work style
• Strong time management and deadline tracking abilities
• Professional and empathetic client interaction skills
• Problem-solving mindset with the ability to work independently
Additional Job Description
• Full-time role supporting a Plaintiff’s Personal Injury law practice
• Work schedule aligned with Eastern Standard Time
• Office hours are Monday through Friday from 8:30 AM to 5:00 PM EST
• High-volume, document-intensive legal environment
• Requires the ability to manage multiple cases at different stages simultaneously
• Two-monitor setup required to efficiently manage documentation and systems
• Second monitor may be reimbursed upon start
Software and Tools Used:
• FileVine CRM
• Avaya or RingCentral VOIP systems
• Microsoft Teams for internal communication
• Microsoft Outlook for email and calendar management
• Zoom for virtual meetings
• Hona for client communication
• Adobe for document handling and review
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
