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Job Description:
Job Duck is seeking a detail-driven Medical Authorization Coordinator to support critical insurance authorization and utilization review workflows within healthcare operations. In this role, you will play an essential part in ensuring patient cases move forward efficiently by coordinating with insurance companies, verifying information, and following up on authorization requests. Your daily work will directly impact timeliness of care and billing accuracy, requiring focus, persistence, and strong communication skills. This position is well-suited for someone who thrives in structured environments, enjoys problem-solving, and feels confident handling frequent phone interactions. Candidates who are motivated to grow, take ownership of their work, and commit long-term will find this role especially rewarding.
• Salary Range: $1,150 to $1,220 USD
Responsibilities include, but are not limited to:
Requirements:
Required Skills
• Insurance authorization and follow-up proficiency
• Strong verbal and written communication skills
• Professional and confident phone presence
• High attention to detail and documentation accuracy
• Task-oriented and process-driven mindset
• Patience and persistence when resolving authorization issues
• Self-motivation and accountability in a remote setting
• Ability to stay focused and organized while handling repetitive tasks
• Problem-solving skills and determination to obtain required approvals
Additional Information:
• Time Zone: Pacific Standard Time (PST)
• Language Requirements English only
• Work Environment Remote
Software and Tools
• HouseGap for ticketing and case tracking
• RingCentral for VOIP and outbound insurance calls
• Google Workspace including Gmail and Google Docs
Position Requirements
• Comfortable making frequent outbound calls to insurance companies
• Ability to manage multiple authorization requests and follow-ups simultaneously
• Willingness to grow in the role and remain long-term
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
