For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
This role offers an opportunity to be the welcoming voice and first point of contact for callers seeking assistance from a busy legal practice supported by Job Duck.
The Receptionist will handle daily communication with professionalism while ensuring callers feel heard, informed, and properly guided. This position is ideal for someone who thrives in a structured environment, enjoys helping people navigate next steps, and excels at managing information with accuracy and care. The workday includes handling inbound and outbound calls, reviewing case notes to answer basic questions, and supporting smooth internal communication. A candidate who is organized, personable, attentive, and confident using technology will succeed in this role.
Salary Range: • 1,015 USD to 1,100 USD
Responsibilities include, but are not limited to:
• Assist occasionally with website updates and social media posting
• Relay accurate and relevant information to attorneys or staff
• Respond to basic client questions when appropriate
• Answer and route incoming calls in a professional manner
• Save and organize electronic faxes into proper client files
• Review case notes within the case management system
• Make outbound calls as needed
Requirements:
• Excellent verbal and written communication skills
• Phone and call flow management
• File and Data management
• Organization
• Technology proficiency
• Quick learning
• Client service
• Empathy and Reliability
• Problem solving
• Independent work capability
• Attention to detail
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
