A company is looking for a Case Manager to assist clients through the insurance process.
Key Responsibilities
- Answer incoming calls and make outbound follow-up calls
- Guide clients through the insurance process
- Meet weekly performance metrics
Required Qualifications
- Basic knowledge of Microsoft Office programs
- Typing speed of at least 40 words per minute
- Experience with inbound and outbound calls in a high-volume environment
- Ability to work from home
- Reliable, adaptable, and compassionate demeanor
