For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
This role offers the opportunity to support a growing practice by serving as a dependable, organized, and compassionate point of contact for callers and clients. As part of Job Duck, you will manage intake processes, handle daily communications, and ensure that every interaction reflects professionalism and genuine care. Your work will help streamline operations, maintain accurate records, and support a team that relies on strong coordination and excellent follow-through. Someone who thrives in a detail-oriented, people-focused environment and enjoys bringing order, clarity, and warmth to busy workflows will excel in this position.
• Monthly Salary Compensation: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
• Organize, update, and maintain digital documents
• Enter data across multiple CRMs, ensuring all information is correct
• Schedule meetings and coordinate availability with clients and team members
• Follow up on pending data entry tasks and ensure timely completion
• Gather caller information and record it properly
• Complete required forms and documentation
• Answer incoming phone calls and provide clear, professional communication
• Manage intake processes with accuracy and consistency
Requirements:
• 1 year experience as an intake specialist in a legal firm
• Must be comfortable interacting with white glove clients
• Requires excellent English communication and strong command of grammar
• Ideal for someone who is committed, service-oriented, and comfortable balancing warmth with professionalism
Work Schedule: Monday-Friday
Expected call volumes: 6-30 calls daily
Location: Remote
Time Zone: Central Standard Time [CST]
Work Shift:
8:00 AM - 5:00 PM [CST][CDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
