For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Job Duck is looking for a confident and service-driven Client Intake Coordinator to serve as the first connection between prospective clients and the firm. In this role, you will handle inbound calls, guide conversations with clarity and care, and ensure potential clients are scheduled efficiently and accurately. Your work will play a key role in converting inquiries into qualified consultations while maintaining detailed and organized records. This position is well-suited for someone who enjoys structured workflows, communicates naturally over the phone, and remains adaptable in a fast-moving environment. Candidates who value teamwork, continuous learning, and respectful collaboration will feel at home in this role.
• Monthly salary range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Requirements:
• Minimum 1 year of experience working as an Intake Specialist or in a customer service role
• Experience in sales required
• Availability to work one or two days over the weekend required
• Excellent verbal skills in both English and Spanish
• Sales-oriented communication skills
• Strong phone presence and active listening
• High level of integrity and honesty
• Compassionate and client-focused mindset
• Ability to adapt quickly and receive feedback
• Team-oriented with a respectful work style
• Quick learner with attention to detail
• Organized and process-driven
• Location and timezone: Remote, Eastern Standard Time (EST)
• Working Hours: Monday to Friday/Saturday (comfortable with working one or two days on the weekends)
• Expected call volume: High volume (45+ daily)
• Software and Tools Required:
- CRM: FileVine
- VOIP: Intermedia
- Email/Calendar: Gmail
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
