**Position is contingent upon contract award**

Location: Monterey, California

Travel Required: No
Remote Type: No
Clearance: Secret

Sunayu, LLC has an exciting new opportunity to support the Defense Language Institute Foreign Language Center (DLIFLC). We are looking for professionals to help us manage and modernize the IT infrastructure that drives world-class language instruction for the DLIFLC’s diverse academic community.

Basic Qualifications & Background

Provides on-site and traveling IT support at Remote Site Support (RSS) and Learning Training Detachment (LTD) locations across CONUS and occasional OCONUS (e.g., Germany). Ensures classrooms, end-user devices, and local network connectivity remain fully operational, coordinating with the central POM/OMC IT Service Management team.

Position Requirements

Experience:

Provide Tier 2 desktop and classroom support at LTD and RSS locations.
Troubleshoot hardware/software, image/reimage laptops, and support classroom AV equipment.
Coordinate with POM ITS Service Desk for ticket logging, escalation, and closure in Ivanti.
Perform asset management functions: inventory IT equipment, coordinate shipping/receiving, and process RMAs for RSS/LTD locations.
Support limited TDY missions to OCONUS sites (Germany) for exercises or classroom setup.
Serve as the on-site technical liaison to the central DLIFLC IT management team, escalating unresolved issues to CIN, Cyber, or DCO staff as required.

Education:

BA/BS from an accredited college
or university with a minimum of 5+ years experience
or substitute with AA/AS with 7+ years experience.

Certifications:

CompTIA A+ (baseline hands-on hardware/software support).
CompTIA Network+ (for network troubleshooting).
ITIL v4 Foundation (preferred, for incident/change mgmt alignment).

Physical Demands

This is largely a sedentary role; however, some filing is required. The ability to move files, open filing cabinets, and bend or stand as necessary would be required.

Who We Are At Sunayu

Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation. Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.

Culture

Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication. At Sunayu, we don't just secure the mission—we grow together.

Career Development

We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year. We also participate in many industry conferences and events where we share our expertise and experiences.

Pay Rate

Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.

Benefits

3 Medical Plan Options
Dental and Vision
FSA, DCFSA, HSA
Life/AD&D Insurance
Short-Term & Long-Term Disability
Employee Assistance Program (EAP)
Training and Educational Assistance
Paid Time Off (PTO)
11 Federal holidays
401k plan with up to a 6% match (100% immediate vesting)

Equal Opportunity Employer

Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.

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