About The Job

Hopper is seeking a Paralegal to join its growing legal team for HTS (Hopper Technology Solutions). This Paralegal will be responsible for designing and implementing AI-powered operational solutions to address a variety of legal and compliance needs within the HTS business globally, with a focus on automating processes where possible through AI. The primary areas of focus will be assistance with regulatory affairs and compliance, and contract administration and drafting.

This paralegal position will report to Hopper’s Deputy General Counsel for HTS. The right applicant will be a self-starter, quick learner, strategic and collaborative thinker, and creative builder, with a strong aptitude for leveraging technology, particularly AI, to solve complex legal and operational challenges.. Applicants should have demonstrated excellence in working with rapidly changing business requirements and priorities in a fast-paced environment. As a trusted advisor to Hopper’s senior leadership, you must demonstrate the highest ethical and moral standards.

Being a member of a small legal team will require you to interact frequently and work collaboratively and creatively with Hopper business unit leaders and outside counsel globally to explain and navigate complex and often undefined legal requirements.

What Would Your Day-to-day Look Like

Design and implement AI-powered solutions to streamline legal and compliance operations for HTS globally.
Assist with regulatory affairs, including managing Hopper Money licensing and examination requirements across all U.S. states.
Support contract administration, including drafting, reviewing, and coordinating negotiations for HTS partner agreements and amendments.
Maintain compliance with internal controls requirements and certifications such as SOC-2, including managing legally required training and validating operational requirements.
Explore and integrate AI tools to automate compliance and reporting processes where possible.
Collaborate closely with Hopper’s Deputy General Counsel, senior leadership, business unit leaders, and outside counsel to address complex legal and regulatory challenges.
Translate legal and compliance requirements into practical, tech-enabled solutions that support HTS’s business-to-business services and products.
Communicate effectively with internal teams to provide clear guidance on legal and compliance matters.

An ideal candidate has

Minimum of one year of experience in one of the following:

In-house legal team
Legal technology team (as a Product Manager)
Corporate law practice

Exceptional verbal and written communication skills

Experience Reviewing And Navigating Complex Contracts And Regulatory Requirements

Perks and benefits of working with us:

Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Unlimited PTO.
Carrot Cash travel stipend.
Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
Please ask us about our very generous parental leave, much above industry standards!.
Entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.
100% employer paid Medical, Dental and Vision coverage for employees.
Access to Disability & Life insurance.
Health Reimbursement Account (HRA).
DCA/ FSA and access to 401k plan.

More About Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.
Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials..

Come take off with us!

Hopper

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