By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

The Intake/Information Coordinator is responsible for coordinating referral sources to facilitate the admission of the patient to home care services. This position is responsible for managing administrative aspects of the patient intake process, including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization process. The position provides information to potential agency patients and referral sources regarding the home health services of the agencies in compliance with organization policies and procedures and applicable laws and regulations.

Schedule:

Every Saturday & Sunday; 8:30am - 5:00pm

Location:

Remote

Office Location:

Larkspur, CA - orientation and trainings are in-person

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

Directs daily patient referral and intake operations, including implementation of intake policies
Assumes responsibility for assessing initial patient needs for all disciplines
Scheduling visits for field staff
Ensures patients admissions are according to state, federal and Joint Commission referral /intake regulatory requirements
Maintain current documentation in computerized clinical records according to agency policies and procedures and applicable laws and regulations

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Previous experience performing clerical/administrative tasks in a healthcare setting or related position preferred
MUST HAVE HOME HEALTH OR HOSPICE INTAKE EXPERIENCE

Pay Range:
$25.00 - $35.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

By the Bay Health

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